Skip to main content
Pay my Bill
Careers
Live Chat
Home
  • Home
  • My Home & Business
    • Residential Members
      • Electric Service Options
      • Account Overview
        • E-Bill
        • What Makes Up Your Bill
        • All-In-One Billing
      • New Member Information
      • Payment Options
      • Energy Saving Tips
        • Advise Guys
        • Energy Audit
        • Manufactured Homes
        • Rebates & Efficiency
        • SmartEnergy Profile
      • Real Time System/ Outage Map
      • Outdoor Lighting
      • Boots To Buckets
      • Under Control
      • Capital Credits
      • Connect To Save
      • Utility Shield
      • Co-op Connections
      • Consent To Call
    • Agricultural Members
    • Commercial Members
      • Commercial Energy Saving Tips
      • Commercial Lighting
      • Commercial Rates
      • Renewable Energy
    • Economic Development
      • Loans & Grants
      • Renewable Energy
    • Electric Safety
      • Electrical Work Safety
      • Call Before You Dig (NC 811)
    • Rebates & Efficiency Tips
      • Energy-Efficient Water Heating
      • Energy Star Appliances
      • Energy Star Heating & Cooling
      • HERO Program
      • Insulation & Weatherization
      • Pool Pumps
      • Renewable Energy
      • Electric Vehicles
    • Smart Programs
      • SmartPay
      • SmartChats
      • SmartStat
      • SmartEnergy Profile
      • SmartAlerts
      • Smart View
    • Surge Protection
  • My Community
    • Boots To Buckets
    • Bright Ideas
    • ElecTel CFCU
    • Operation Round Up
      • Donation History
    • Power Source Volunteers
    • Revolving Loan Fund
    • Youth Programs
      • Give Us An A
      • Basketball Camps
      • Electric Cooperative Youth Tour
      • SwampDogs Camp
      • Cooperatives For Community
      • Scholarships
  • My Energy & Education
    • Demand Response
    • Bright Ideas
    • ElecTel Energy Efficient Loans
    • Give Us An A
    • Kids Korner
    • Rebates & Efficiency
    • Scholarships
    • School Programs
    • SmartChats
  • My Cooperative
    • About Us
      • Board of Directors
      • Capital Credits
    • Careers
    • Annual Meeting
    • Carolina Country
    • Co-op Documents
      • Rates
      • South River EMC FAQ
      • Bylaws
      • Public Safety Policy
      • Service Rules & Regulations
    • Under Control
    • Projects
  • My Energy Future
    • Brighter Future Initiative
    • Butler Microgrid
    • COPA
    • Cooperative Action Network
    • Electric Vehicles
    • Renewable Energy
    • SmartStat
    • Time-Of-Use
    • Take Action
  • Outage Center

Outage Texting

smartphone.jpg

If you're like most people, you've become dependent on your smartphone for information.

Well, you can make that handheld device work for you even more. South River EMC is offering outage texting.

In a recent survey, the majority of people indicated that they would like to receive a text when they have an outage, to receive updates and to be notified when power is restored. This is an opt-in service so it requires action on the part of the member if they choose to participate.

All you need to sign up is to text the word SREMCTEXT to 888-338-5530 and follow the prompts for a short registration process. You will need to have your South River EMC account number for this process. The cell phone number used for outage reporting must be one of the numbers on the electric account.

The opt-in/registration process matches your mobile number with your account service location. You can opt-in to receive outage information for up to four locations.

Interested members can also opt-in with the assistance of a member service representative in the office or over the phone.

Once enrolled, you will be able to use keywords to report an outage, check on the status of an outage and be notified once an outage has been restored.

A member who has opted-in to outage texting can opt-out at any time. Simply text STOP to 888-338-5530.

Data and messaging fees may apply depending on the terms of your cell service.

text 1.5.jpg

Step One

text 2.5.jpg

Step Two

text 3.jpg

Step Three

textstop.png

Step Four

Back to Top

Information To Know

  • Contact Us
  • Careers
  • Live Chat

17494 US 421 South
Dunn, NC 28335

6491 Ramsey Street
Fayetteville, NC 28311

South River EMC
PO Box 744757
Atlanta GA 30374-4757

Standard Phone: 910-892-8071     

Toll Free: 800-338-5530

Connect With Us

©2021 South River Electric Membership Corporation. All Rights Reserved

  • Home
  • My Home & Business
    • Residential Members
      • Electric Service Options
      • Account Overview
        • E-Bill
        • What Makes Up Your Bill
        • All-In-One Billing
      • New Member Information
      • Payment Options
      • Energy Saving Tips
        • Advise Guys
        • Energy Audit
        • Manufactured Homes
        • Rebates & Efficiency
        • SmartEnergy Profile
      • Real Time System/ Outage Map
      • Outdoor Lighting
      • Boots To Buckets
      • Under Control
      • Capital Credits
      • Connect To Save
      • Utility Shield
      • Co-op Connections
      • Consent To Call
    • Agricultural Members
    • Commercial Members
      • Commercial Energy Saving Tips
      • Commercial Lighting
      • Commercial Rates
      • Renewable Energy
    • Economic Development
      • Loans & Grants
      • Renewable Energy
    • Electric Safety
      • Electrical Work Safety
      • Call Before You Dig (NC 811)
    • Rebates & Efficiency Tips
      • Energy-Efficient Water Heating
      • Energy Star Appliances
      • Energy Star Heating & Cooling
      • HERO Program
      • Insulation & Weatherization
      • Pool Pumps
      • Renewable Energy
      • Electric Vehicles
    • Smart Programs
      • SmartPay
      • SmartChats
      • SmartStat
      • SmartEnergy Profile
      • SmartAlerts
      • Smart View
    • Surge Protection
  • My Community
    • Boots To Buckets
    • Bright Ideas
    • ElecTel CFCU
    • Operation Round Up
      • Donation History
    • Power Source Volunteers
    • Revolving Loan Fund
    • Youth Programs
      • Give Us An A
      • Basketball Camps
      • Electric Cooperative Youth Tour
      • SwampDogs Camp
      • Cooperatives For Community
      • Scholarships
  • My Energy & Education
    • Demand Response
    • Bright Ideas
    • ElecTel Energy Efficient Loans
    • Give Us An A
    • Kids Korner
    • Rebates & Efficiency
    • Scholarships
    • School Programs
    • SmartChats
  • My Cooperative
    • About Us
      • Board of Directors
      • Capital Credits
    • Careers
    • Annual Meeting
    • Carolina Country
    • Co-op Documents
      • Rates
      • South River EMC FAQ
      • Bylaws
      • Public Safety Policy
      • Service Rules & Regulations
    • Under Control
    • Projects
  • My Energy Future
    • Brighter Future Initiative
    • Butler Microgrid
    • COPA
    • Cooperative Action Network
    • Electric Vehicles
    • Renewable Energy
    • SmartStat
    • Time-Of-Use
    • Take Action
  • Outage Center