Headquarters Office
PO Box 931
17494 US 421 South
Dunn, NC 28335
Fax: 910.230.2981
District Ops Center
6491 Ramsey Street
Fayetteville, NC
Fax: 910.433.0956
Outage Reporting Information
To Report An Outage By Text: All members with a cell number on file are enrolled in outage texting automatically. Details for how to report an outage can be found on our outage texting page.
To Report An Outage By Phone: call 910-892-8071; you can press or say 2 to report an outage through our voice response system. Press or say 3 to report an outage to a member service representative.