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Winter Weather

Winter Storm Planning

While winter storms are few and far between in North Carolina, with our unpredictable weather, it's always best to be prepared. Making sure you have supplies and plans are a must any time a serious storm is forecasted.176805841.jpg

In the event of any outage, crews from South River EMC work round the clock to restore electric service to its members as quickly as possible. We work to restore power to the largest population of members the quickest. Transmission lines and substations are given top priority for repair since this will restore power to hundreds or thousand of people. Next, primary distribution feeders are restored starting with three phase lines, to second phase lines and lastly individual service drops.

Click here for more information on how we restore power following a storm. Remember whenever bad weather strikes our area there is the potential for a loss of electric service, it is a good idea to know what to do if the power goes out.

So, first things first, what goes in your emergency kit?

Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home) Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home)
Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies) Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
Extra batteries First aid kit
Medications (7-day supply) and medical items, including supplies like: hearing aids with extra batteries, glasses, contact lenses, syringes, etc. Sanitation and personal hygiene items
Multi-purpose tool Flashlight
Manual can opener Family and emergency contact information
Cell phone with chargers Map(s) of the area
Emergency blanket Extra cash
Baby supplies (bottles, formula, baby food, diapers) [if applicable] Games and activities for children [if applicable]
Pet supplies (collar, leash, ID, food, carrier, bowl) [if applicable] Extra set of car keys and house keys
Two-way radios

For additional information to be prepared, visit http://www.redcross.org/prepare.

 

Consider signing up for outage texting before the storm so you can report an outage easily. Find out how by clicking the green button.

Outage Texting

In recent years many people have purchased portable generators to get through these outages with the least amount of inconvenience. If you are operating a portable generator, read all instructions carefully. Portable generator safety is very important! Never run a generator in the home or plug the generator into your homes electrical system. This can cause a danger for electrical workers. Also, be sure you turn your generator off before refueling. Click here for tips on How To Operate A Portable Generator Safely.

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Information To Know

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17494 US 421 South
Dunn, NC 28335

6491 Ramsey Street
Fayetteville, NC 28311

South River EMC
PO Box 744757
Atlanta GA 30374-4757

Standard Phone: 910-892-8071

ACSI

South River EMC earns this award based on data modeled by the ACSI® in 2024. Award criteria are determined by the ACSI based on customers rating their satisfaction with South River EMC in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

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©2025 South River Electric Membership Corporation. All Rights Reserved

  • My Home & Business
    • Residential Members
      • New Member Information
        • What Makes Up Your Bill
        • Mid-Cycle Alerts
        • Electric Service Options
        • Payment Options
        • Welcome Videos
      • Energy Saving Tips
        • Energy Audit
        • Manufactured Homes
        • Rebates & Efficiency
      • Real Time System/ Outage Map
      • Outdoor Lighting
      • Connect My Thermostat
      • Boots To Buckets
      • Capital Credits
      • Home Serve
      • Residential Solar
      • Co-op Connections
    • Agricultural Members
    • Commercial Members
      • Commercial Energy Saving Tips
      • Commercial Lighting
      • Commercial Rates
      • Renewable Energy
    • Economic Development
      • Loans & Grants
      • Renewable Energy
    • Electric Safety
      • Electrical Work Safety
      • Call Before You Dig (NC 811)
    • Rebates & Efficiency Tips
      • Energy-Efficient Water Heating
      • Energy Star Heating & Cooling
      • Energy Star Windows Rebate
      • HERO Program
      • Weatherization
      • Pool Pumps
      • Renewable Energy
      • Electric Vehicles
    • Smart Programs
      • SmartPay
      • SmartAlerts
      • Smart View
    • Surge Protection
  • My Community
    • Boots To Buckets
    • Bright Ideas
    • ElecTel CFCU
    • Operation Round Up
      • Donation History
    • Power On
    • Revolving Loan Fund
    • Youth Programs
      • Give Us An A
      • Basketball Camps
      • Electric Cooperative Youth Tour
      • Scholarships
  • My Energy & Education
    • Demand Response
    • Bright Ideas
    • ElecTel Energy Efficient Loans
    • Give Us An A
    • Kids Korner
    • Rebates & Efficiency
    • Scholarships
    • School Programs
  • My Cooperative
    • About Us
      • Board of Directors
      • South River EMC Staff
      • Capital Credits
      • SREMC At A Glance
    • Careers
    • District Map
    • Annual Meeting
    • Carolina Country
    • Co-op Documents
      • Rates
      • South River EMC FAQ
      • Bylaws
      • Public Safety Policy
      • Service Rules & Regulations
    • The Equalizer
    • Co-ops Vote
    • Helpful Videos
  • My Energy Future
    • Brighter Future Initiative
    • Butler Microgrid
    • Voices for Cooperative Power
    • Co-ops Vote
    • Electric Vehicles
    • Renewable Energy
    • Residential Solar
    • Time-Of-Use
    • Take Action
    • Watt Watchers
  • Outage Center