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Under Control

South River EMC is committed to more than keeping on your electricity. Over the last couple of years, we’ve taken some big steps to keep you safer, serve you more reliably, and save you money. Here are just a few of the areas on which we’re focused:

You Get The Credit….Sooner

As a member of an electric cooperative, you are also a part owner. That means you deserve some share of the cooperative’s margins, right? That’s why our capital credits program exists.

Since 2001, South River EMC has returned $33.3 million to our members. Historically, credits were issued to members after 19 years. However, in 2016, we implementing a hybrid system. Under this new system, credits will still be issued (in the form of checks or bill credits) after 18-19 years, as well as to members each year. For example, in 2017, we’ll take 20-25% of the credit allocation for 2016 and distribute it to our members who had service the previous year. Read about capital credits here.

Fewer Lights Out

A continued investment in research and technology has allowed us to significantly reduce outage time over the last few years. Through this ongoing effort, we strive to continually improve the service we provide.

Let There Be Light

You may have noticed your outdoor lights looking a little different recently. That’s because we’re in the process of replacing all the bulbs with LED bulbs. Doing this will cut the annual maintenance cost by 90%.

Clearing Right-of-Way the Right Way

In a continued effort to meet our mission of providing safe, reliable, and affordable electricity, South River EMC has stepped up our right-of-way (ROW) clearing program. ROW is the strip of land owned by another party on which South River EMC and other utilities place their facilities. While ensuring our lines stay clear of any impediments, we take very seriously our goal of being good environmental stewards, so we have a strategically planned Integrated Vegetation Program. This approach, which is evaluated for safety and environmental impact, includes both mechanical equipment (such as tractors, bush hogs and chain saws) as well as the spraying of chemical herbicides that have been tested and approved by the EPA. Spraying of ROW is done in strict accordance with prescribed regulations.

A New Borrowing Partner

When we save, you save. That was the thinking when we decided to refinance our existing Rural Utilities Service (RUS) loans. The Cooperative expects a total savings of more than $20 million over the life of the loans. These savings will make their way back to our members. Additionally, the refinancing will net savings of around $500,000 per year in operating costs by streamlining processes and eliminating the red tape. The process has helped us to operate more efficiently enabling us to focus on more critical areas of the business.

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Information To Know

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17494 US 421 South
Dunn, NC 28335

6491 Ramsey Street
Fayetteville, NC 28311

South River EMC
PO Box 744757
Atlanta GA 30374-4757

Standard Phone: 910-892-8071     

Toll Free: 800-338-5530

Connect With Us

©2023 South River Electric Membership Corporation. All Rights Reserved

  • Home
  • My Home & Business
    • Residential Members
      • Electric Service Options
      • Account Overview
        • E-Bill
        • What Makes Up Your Bill
        • All-In-One Billing
      • New Member Information
      • Payment Options
      • Energy Saving Tips
        • Advise Guys
        • Energy Audit
        • Manufactured Homes
        • Rebates & Efficiency
        • SmartEnergy Profile
      • Real Time System/ Outage Map
      • Outdoor Lighting
      • Boots To Buckets
      • Under Control
      • Capital Credits
      • Connect To Save
      • Residential Solar
      • Utility Shield
      • Co-op Connections
      • Consent To Call
    • Agricultural Members
    • Commercial Members
      • Commercial Energy Saving Tips
      • Commercial Lighting
      • Commercial Rates
      • Renewable Energy
    • Economic Development
      • Loans & Grants
      • Renewable Energy
    • Electric Safety
      • Electrical Work Safety
      • Call Before You Dig (NC 811)
    • Rebates & Efficiency Tips
      • Energy-Efficient Water Heating
      • Energy Star Heating & Cooling
      • HERO Program
      • Weatherization
      • Pool Pumps
      • Renewable Energy
      • Electric Vehicles
    • Smart Programs
      • SmartPay
      • SmartChats
      • SmartEnergy Profile
      • SmartAlerts
      • Smart View
    • Surge Protection
  • My Community
    • Boots To Buckets
    • Bright Ideas
    • ElecTel CFCU
    • Operation Round Up
      • Donation History
    • Power On
    • Revolving Loan Fund
    • Youth Programs
      • Give Us An A
      • Basketball Camps
      • Electric Cooperative Youth Tour
      • Cooperatives For Community
      • Scholarships
  • My Energy & Education
    • Demand Response
    • Bright Ideas
    • ElecTel Energy Efficient Loans
    • Give Us An A
    • Kids Korner
    • Rebates & Efficiency
    • Scholarships
    • School Programs
    • SmartChats
  • My Cooperative
    • About Us
      • Board of Directors
      • Capital Credits
    • Careers
    • Annual Meeting
    • Carolina Country
    • Co-op Documents
      • Rates
      • South River EMC FAQ
      • Bylaws
      • Public Safety Policy
      • Service Rules & Regulations
    • The Equalizer
    • PURPA
    • Co-ops Vote
    • Helpful Videos
  • My Energy Future
    • Brighter Future Initiative
    • Butler Microgrid
    • COPA
    • Cooperative Action Network
    • Co-ops Vote
    • Electric Vehicles
    • PURPA
    • Renewable Energy
    • Residential Solar
    • Time-Of-Use
    • Take Action
    • Watt Watchers
  • Outage Center